Feeling rules for professionals: medical students constructing emotional labour in fiction talk

Although there is a large body of research about emotional labour in workplace settings, such as the health professions and service industry, less known empirical processes through which taught higher education professional education. Using medical an example, discursive psychological (DP) approach used this paper to detail how feeling rules physician’s profession are constructed by students tutors fiction, film, poetry seminars. From data set 36 video- audio-recorded fiction seminars from two schools, 29 sequences discussions challenges for physicians were found. These examples have been transcribed analysed using DP. Analysis shows that construct fluid, negotiable changeable. Feeling defined calibration emotion suit different situations well with levels emotionality. Students deploy constructions manage student identities, separation between subjective experience observable behaviours, where subject-side should be managed or controlled way it manifests externally.